Culture & Values
Our achievements
Sustainability
Sustainability remains at the heart of everything Marshalls does. As the first company in its sector to belong to the Ethical Trading Initiative (ETI), Marshalls is committed to the implementation of the ETI Base Code, pioneering the ethical sourcing of natural stone paving from India and China.
Marshalls has been voted a Business Superbrand every year since 2010. Superbrands is an annual initiative to identify and celebrate Britain’s strongest consumer and business-to-business brands.
UN Global Compact
Marshalls has remained a signatory of the United Nations Global Compact (UNGC) since its acceptance in 2009, a framework for businesses that are committed to aligning their operations and strategies with the 10 universally accepted principles in the areas of human rights, labour, the environment and anti-corruption.
Since 2008, Marshalls has reduced its carbon footprint by 50% and has commitments for carbon reduction approved by the Science Based Targets initiative.
Committed to driving change
Marshalls supports human rights as laid out in the Universal Declaration of Human Rights and we work diligently to support and uphold the UN Guiding Principles on Business & Human Rights.
Our approach is to seek out where we might be unintentionally doing harm and to work hard to put this right – but also to go beyond and look at how by doing better we can create a net positive impact, so not just mitigate and remediate, but aim to make a positive contribution.
Our values
We take responsibility for every action
Considering risks and never compromising on health and safety
We get things done
By persevering and doing what we say we will, in the right way with a ‘can do’ attitude
We learn from experiences
Taking accountability and striving for better
We challenge and feedback
In a constructive way to get to the best outcome
We work as one Marshalls team
Breaking down silos and working across boundaries
We respect everyone
Embracing each other’s opinions, experiences and diversity
We propose solutions
Dealing with issues together, honestly and proactively
We value development
Development of our business, ourselves and our colleagues - always sharing our learning
We champion our customers
Understanding their future needs through building long-term trust and relationships
We initiate and embrace change
Spotting and acting on future potential opportunities
We consider the long-term impact of our decisions
For our business, for our people, for the communities in which we operate, and for the planet we call home
We develop diverse teams
By recognising talent and preparing for the future
We are proud and passionate
Letting this shine through in the quality of our work
We share and celebrate successes
Taking every opportunity to say well done and thank you
We continuously improve
Our practices, processes and products - always thinking about how we can do better
We create clarity of expectations
Applying our vision to the everyday to Create Better Places and Futures for Everyone