Concrete
Concrete products are made from naturally occurring materials, which means these materials can vary in colour, resulting in a slight variation in a finished product. Despite the use of quality materials, modern and up to date manufacturing techniques and quality control, variation between production batches can occur. Whilst any differences are generally quite minor, they will be noticeable when units from two production batches are laid consecutively within a single area.
We would always advise that batch codes are checked to reduce the risk of product variation and ensure consistency of finish. To prevent this, when multiple packs are being laid in one consecutive area, please ensure you check that they are all from the same production. The batch label will display the product code, with the first two letters identifying the works of origin and the week number indicating which week of the year the product was produced.
Porcelain
Colour variation can occur during the manufacturing process of porcelain products. To minimise any variation issues in our ranges, Marshalls only source from first choice tiles, which means we only take product from a reduced colour scale. We aim to always send your order from the same batch code, which can be found on all packaging. Please check all pack information is consistent before installation. The batch code is present on all packaging and is usually shown as a letter, followed by a number.
For our porcelain ranges where multiple sizes are available, we also do not recommend mixing product, even where batch codes are consistent. This is due to product being manufactured at different locations.
If you have any concerns, please contact our Group Technical Services Team
Natural Stone
The natural origin of stone means that variation in colour, texture and markings is inevitable and is an inherent characteristic of all natural stone.
However, what differentiates Marshalls natural stone from our competitors is that all our stone goes through an agreed selection process for colour, which creates a more subtle and consistent blend across a finished project.
If you have any concerns, please contact our Group Technical Services Team.
In natural stone iron spots can sometimes be identified, after installation. This is due to oxidisation of iron materials within the matrix of the stone. This does not affect the structural integrity of the stone. Light coloured natural stone, whilst structurally sound for patio and driveway use, they can emphasise tyre marks and oil spills. It must therefore be accepted that extra maintenance will be needed to maintain the overall appearance.
Availability
Details of pack contents are listed for the guidance of stockists.
Product dimensions and weight, etc. are nominal and subject to manufacturing tolerances.
Trademarked and Patented Paving System
Priora is patented in UK and EP079168931. ® is used throughout the brochure to denote range that are registered trade marked in the UK (or in the UK/EU) in the name of Marshalls Mono Limited
Staining
Certain common garden chemicals such as Ferrous Sulphate can stain paving. Please check the information given on the container holding the chemical. If chemicals are spilt on the paving remove immediately by rinsing away with clean water.
Marshalls Commitment to Quality & Innovation
Marshalls is committed to innovative product development and manufacture. To help you obtain maximum enjoyment and long service from any Marshalls product, we would be pleased to make you aware of the following:
The evolution of new product design is continuous and information is subject to change without notice. Customers should check with the stockist to ensure that they have the latest details or the Marshalls customer service team.
All Marshalls products are manufactured to the appropriate European Standard where applicable. Where products (or intended usage) lie outside the scope of a British (or European) Standard, Marshalls own standard will be employed.
All products are supplied subject to Marshalls Standard Conditions of Sale, a copy of which is available on request. Liability in respect of any statements, conditions, warranties and representations made on behalf of the Company is limited in accordance with the terms set out in the Standard Conditions of Sale.
Health and Safety
Care should be taken when handling and installing Marshalls products. Guidelines on the Control of Substances Hazardous to Health (COSHH) are available for all Marshalls products, either through our website, or from Group Technical Services.
Marshalls Register
All Marshalls Register members are independent businesses and whilst assessed for their installation skills they are not employed by Marshalls.
Marshalls Register of installers are regularly inspected to ensure they comply with the membership agreement. Marshalls are not a party to the contract between the Registered installer and the customer. Marshalls cannot be held responsible for any installation undertaken by a Marshalls Register installer.